Eric Duflos

Director, Office of the UNSGSA
United States

Eric has 25 years of experience in advancing financial inclusion and economic development. He has a strong interest on how to use technology and new business models. Based in New York, he leads the team that supports Her Majesty Queen Máxima of the Netherlands in her work as UN Secretary General’s Special Advocate for Inclusive Finance for Development. Prior to this, Eric has worked for CGAP for 13 years. His last assignment was as CGAP regional representative for East Asia and the Pacific based in Singapore. At CGAP, Eric’s research and advice have focused on policy and regulatory issues, digital finance, customer centricity, and aid effectiveness. He has taught policy and regulation issues at the Turin/Boulder course, and at Sciences-Po, Paris, and lectured at universities in Singapore. He has authored several articles and publications including a report on digital finance in China. Most recently he supervised a major research on innovations in regulatory approaches for inclusive Fintech. Before joining CGAP, Eric has worked seven years in the Lao PDR for the UNCDF, the Bank of Lao PDR, and the World Bank. He holds a master’s degree in management from EM Lyon, and a master’s in economics and international relations from SAIS, Johns Hopkins University.